Terms & Conditions
Last updated: January 2026
These Terms & Conditions ("Terms") govern your use of this website and any purchase made through it. By accessing this site or placing an order, you agree to these Terms.
If you do not agree, please do not use the website.
1. About the Artist / Business
This website is operated by an independent artist based in Madrid, Spain.
All artworks, products, and services offered on this site are created, curated, or commissioned by the artist unless otherwise stated.
2. Products & Services
The website offers the following:
- Original artworks (one-of-one pieces)
- Prints
- Merchandise (such as apparel and accessories)
- Commissions (custom artwork made to order)
Product descriptions, images, dimensions, and prices are provided in good faith. Minor variations in colour, texture, or finish may occur, particularly with handmade or limited items.
3. Orders & Payments
All prices are listed in the applicable currency and are subject to change without notice.
Payments are processed securely through third-party providers, including:
- PayPal
- Apple Pay
- Credit and debit card processors
The artist does not store or have access to your full payment details.
An order is considered accepted once payment has been successfully processed and you receive an order confirmation.
4. Shipping & Delivery
Shipping Locations
Shipping is available worldwide.
Fulfilment
At present, many products are fulfilled and shipped from the United States via third-party production or logistics partners. In the future, some items may be produced, hand-finished, and shipped directly from Spain.
Fulfilment methods may change without affecting the validity of these Terms.
Delivery Times
Delivery times are estimates only and may vary depending on destination, customs processing, and external factors beyond the artist's control.
Customs & Import Fees
International orders may be subject to customs duties, import taxes, or handling fees imposed by your local authorities. These costs are the responsibility of the buyer and are not included in the product price or shipping cost.
5. Returns, Refunds & Cancellations
Specific details are outlined in the Returns & Refunds Policy, which forms part of these Terms.
In summary:
- Original artworks are non-refundable.
- Commissions are non-refundable once work has begun.
- Prints and merchandise may be eligible for return only if faulty or damaged on arrival.
6. Commissions
Commissioned work is created specifically for the client based on agreed parameters.
By commissioning a piece, you acknowledge that:
- Artistic interpretation is part of the process.
- Minor variations from initial concepts are normal.
- Timelines are estimates, not guarantees.
Once work has commenced, commissions cannot be cancelled or refunded.
7. Intellectual Property
All content on this website — including artworks, images, text, and designs — is the intellectual property of the artist unless otherwise stated.
Purchasing an artwork or product does not transfer copyright or reproduction rights.
You may not reproduce, distribute, modify, or use any content from this site for commercial purposes without prior written permission.
8. Limitation of Liability
The artist is not liable for:
- Delays caused by shipping providers or customs authorities
- Losses resulting from misuse of purchased items
- Indirect or consequential damages arising from use of the website or products
Nothing in these Terms limits liability where doing so would be unlawful under applicable law.
9. Privacy
Personal data is handled in accordance with the Privacy Policy, which explains how information is collected, used, and protected in compliance with GDPR.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Spain.
Any disputes shall be subject to the jurisdiction of the courts of Spain.
11. Contact
For questions regarding these Terms, orders, or commissions, please contact:
Email: art@georgehmulholland.com